Jul 01, 2025

IMPORTANT UPDATES: Product Safety Recall - - Growatt 8000MTL-S PV connector issues

Product description

Growatt 8.2kw Solar Inverter
Model 8000 MTL-S

Manufactured between 18 January 2021 and 26 February 2021.

Reason the product is recalled

The PV connectors installed with the inverter are of different types and manufacturers, which does not comply with the electrical safety standards. The incompatible connectors could overheat or melt. Will need qualified electrician to rectify it onsite.

The hazards to consumers

If the connectors overheat or melt, there is a risk of the connectors catching fire, which may result in an injury or death and/or property damage.

What consumers should do

Consumers should check the serial number of the product and shut down the inverter. Consumers will be contacted by Growatt New Energy Australia to arrange for the inverter to be repaired on site, free of charge.

For further information, contact Growatt New Energy Australia on 1800 476 928 or by email at australia@growatt.com

Please also reference from ACCC:

https://www.productsafety.gov.au/search-consumer-product-recalls/growatt-82kw-solar-inverter-8000-mtl-s

Identifying product features

https://au.growatt.com/upload/file/ACCC_recalls_Growatt8000_MTLS_SN.pdf

https://www.productsafety.gov.au/system/files/Serial%20number%20list_2.pdf

UPDATE in 2025:

We have addressed a significant number of affected models by installing the correct PV connectors to ensure compliance with the relevant electrical safety standards. This quick procedure is carried out on-site at no cost to affected customers. We remain fully committed to completing the rectification of all remaining units.

Growatt has been dedicated to delivering safe and reliable solutions in Australia since 2011. We take this product rectification seriously and are fully committed to addressing it responsibly. We apologise for any inconvenience caused and will continue to learn from this experience, making every effort to complete the remaining rectifications with care and diligence. Thank you for your continued support.